I thought this was a fun way to think about negotiation.
“Never say no to a hostage-taker! It’s in the manual. Are you gonna tell me ‘no’ again? Never use ‘no’, ‘don’t’, ‘won’t’ or ‘can’t’. It eliminates options. The only option left is to shoot someone.”
Danny Ronan (Samuel L Jackson), The Negotiator
- Don’t play hardball
- Make the first offer
- Appeal to the emotions
- Do your homework
- Look for ways to grow the pie
- Be authentic
- Know when to walk way
Source, and for the full article: London Business School
Published: April 18, 2018.
Categories: Robert's Blog.
